Buying Indian Groom Wear from the USA or UK

Ordering groom wear from India for a wedding in the USA or UK feels risky the first time. Will it arrive on time? Will there be extra charges? What if the colour is wrong? These are fair questions, and here are straight answers about how it works with us.

Where it ships from

Every piece is hand-embroidered in our workshop in Mumbai and shipped worldwide with tracking and insurance.

How long delivery takes

• —India: about 2 to 4 working days.
• —UK, USA and Canada: about 6 to 9 working days, with tracking.

This is the delivery time after the piece is ready. Ready pieces are dispatched in about 3 to 5 business days. Made-to-order and custom-colour pieces need extra making time, about 5 to 7 days for a custom colour, so add that when you plan.

Customs and import duty

Import duty depends on the country you are shipping to, and it is not part of the product price on our website. For orders outside India, the courier usually collects it on delivery. On Etsy, the shop's policy says that for US deliveries, import duties and fees are included in the checkout price, while buyers in other countries may need to pay them on delivery. Rules change, so message us before you order and we will tell you how it works for your address.

Returns and exchanges

Unworn pieces can be returned within 14 days. Pieces that are cut to measure or dyed to a custom colour cannot be returned. That is why we suggest checking the shade and size with us first, and asking for a fabric swatch if you are unsure.

Tips for ordering from abroad

• —Order at least a month before the wedding, and earlier for custom colour.
• —Send photos of your sherwani and the bride's outfit in daylight.
• —Check the size or length against our sizing page.
• —Use a delivery address where someone can receive the parcel.
• —Keep your tracking number and message us if anything looks wrong.

Where to order

You can order from our website or from our Etsy shop. Both are run by the same workshop.

• —Shop on Acuqstore, or read our shipping page.
• —Prefer Etsy? Visit our Etsy shop.