Custom colours matched to the bride's outfit
Talk to us
Twelve people in one workshop, so you will be answered by someone who has actually held the cloth.
Read by a cutter, not a call centre. Two working days, usually less.
Best for photographs of a fit or a stain. Same hours as the workshop.
Workshop
Kalbadevi, Mumbai 400002
Visits by appointment — it is a working floor, not a showroom.
Hours
Mon–Sat, 10.00–19.00 IST
Video fittings are also offered on weekday evenings, UK and US time.
Use the measurement form rather than email — it asks the twelve things we would otherwise have to ask you for, and it gives you a reference straight away.
Reply to the confirmation email, or send your order number. Every order number begins ACQ- and is on your confirmation.
Photographs first, on WhatsApp. We can usually tell from a picture whether it is a seam, a fitting or our mistake.
Use the measurement form and put the count and the date in the notes. Matched sets are cut from one dye lot, so they have to be ordered together rather than as six separate orders.
We will not chase you. If you write to ask a question and decide against it, that is a perfectly good outcome and you will not hear from us again unless you ask to.